The Role…

The Assistant House Relations Manager at Soho House Barcelona will oversee the planning and execution of private events at the property- The role involves building strong relationships with clients and partners, ensuring high-quality event delivery. The position requires a hands-on person who is willing to engage directly in events and manage all aspects of event logistics, staffing, and budget.

Main Duties…

• Create an inclusive environment that ensures every member and team member both feels and embodies the Soho House Pillars and Values
• Overseeing and understanding the commercial viability of your business
• Effective hands-on day to day management and problem solving both front and back of house operations
• Plan, coordinate, and execute private events from initial inquiry to post-event follow-up.
• Liaise with clients to understand their needs and preferences, providing tailored proposals and creative event solutions.
• Work closely with internal departments (kitchen, bar, operations, and marketing) to ensure seamless event delivery.
• Oversee event setup, execution, and breakdown, ensuring the highest standards of service and guest experience.
• Manage event budgets, invoicing, and vendor coordination.
• Maintain accurate records and update event management systems and calendars.
• Provide on-site support during events, acting as the main point of contact for clients and suppliers.

Performance standards

• As Events Sales representative you will have a detailed knowledge of the menu and drinks menu at Soho House Barcelona, Little Beach House Barcelona, Pool House and its concepts.
• Detailed knowledge of all facilities, its capacities and possibilities regarding events.
• Have always a professional handling towards our guests, members and employees.
• Coordinate logistics and administrative tasks related to each event, including calendars update, contract, invoicing, and vendor details.
• Independently handling and planning of events from the request to the booking of the event, including responding to inquiries, scheduling site visits, and preparing proposals.
• Help oversee event setup, execution, and breakdown, ensuring all details meet client expectations.
• Liaise with internal teams to ensure all event logistics are aligned with operational capabilities.
• Provide on-site support during events, ensuring smooth execution and professional client service.
• Participate in internal meetings and contribute to the improvement of event procedures and Build and maintain viable commercial databases across all relevant industries for e-mail and postal promotions of group collateral, offers, events and incentives. Aim to add new contacts to the database per week.
• Support the preparation and updating of event budgets, ensuring accurate tracking of costs and revenue.
• Assist with generating post-event reports, including financial summaries, guest feedback, and operational evaluations.
• Coordinate vendor communication and ensure contracts, invoices, and payments are properly processed and filed.
• Help monitor stock levels of event materials and place orders when necessary.
• Make a point of knowing all major Barcelona based events - award shows, cultural events etc and forge relationships with organizers to secure ancillary business.
• Handle all relevant, centrally coordinated contracts and agreements with external companies and clients for facilitating private hire business.
• Participate in specific projects as per the House Relations Manager

Management expectations and accountabilities

• Embody, display and proactively drive the companies Pillars and Values
• Ensure that company policies and standards are maintained consistently by everyone working at the site
• Ensure that any behaviour from either guests or team members that are not in line with the Soho House Pledge are called out and relevant follow up takes place

Requirements / Qualifications...

• Up to 3-5 years’ experience in a busy hospitality venue.
• Excellent interpersonal skills and ability to build relationships (internal and external)
• Strong attention to details
• Excellent customer service
• Confident & charismatic
• Demonstrated strength in salesand upselling skills
• Well-presented individual with innate drive
• Ability to remain focused on key objectives and revenue targets
• Extensive experience putting together budgets and quotes
• Managing client’s requests and expectations at all stages
• Organized and reliable
• Service oriented and innovative
• Friendly nature
• Fluent in English, Spanish and Catalan.

Benefits…

Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to grow your career.