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Retail Sales Assistant, Soho Home (Full Time, 4 Month FTC) - Soho Farmhouse

Oxfordshire

Department: Sales

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Retail Sales Assistant, Soho Home (Full Time, 4 Month FTC) - Soho Farmhouse

Department: Sales

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The Role…

Exciting new opportunity for an enthusiastic and customer focused individual who has a passion for homeware and interiors to join the Soho Home retail team. This is a full-time position, where you will be based at our retail outlet in Soho Farmhouse. As a team member you will be committed to providing professional service to customers and maintaining outstanding product knowledge. Our in-store customers are Soho House members.

This is a full time role for a duration of 4 months.

Main Duties…

Customer satisfaction

  • This involves providing an outstanding service that will create a positive experience for the customer and generate loyalty
  • Ensure customers are greeted and looked after when browsing or purchasing products from the shop.
  • Provide any extra information to customers about products and services on offer throughout the store and online as required
  • When a product is not available, always offers alternatives, or take pre-order details
  • Deal with queries in a professional manner or by passing them onto the manager

Product knowledge

  • This involves an outstanding knowledge of the products and the quality of the service provided.
  • Have an excellent knowledge about the products and services on offer by Soho Home retail
  • Keep up to date with new product ranges being introduced
  • Maximize the potential of products in the retail space to create sales

Drive sales

  • This involves a good knowledge of the business that will provide a growth in sales.
  • Ensure the shop displays are fully stocked and that high standards of cleanliness are maintained within the store at all times.
  • Be aware of the best and slow sellers to improve general sales
  • Give feedback to Retail Manager about what is selling
  • Meet daily sales targets as part of the retail team

Additional responsibilities

  • Source products from the warehouse where required
  • Work towards the daily/weekly team targets for sales and inform the manager and finance teams via reports
  • Successfully cash up at the end of the day

What We Are Looking For…

  • Have a proven experience in a similar role within a retail outlet
  • Be able to deliver a high level of customer service
  • Communicate honestly, openly and constructively
  • Have a creative flair and be able to talk about colours, styles and trends in interiors with confidence
  • Demonstrate flexibility and innovation in recognizing and reacting to the changing retail environment
  • Be a strong team member

Benefits…

Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to grow your career.

  • Weekly Pay
  • Commission based on sales targets
  • Soho Friends Membership
  • 50% off Food & Drink, 7 days a week
  • Staff Room Rate; Any Bedroom, Any House, $100 a night
  • Medicash Health Cash Plan
  • Life Assurance
  • Birthday Day Off After 1 Years Service
  • Up to 50% Staff Discount on Cowshed & Soho Home
  • In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
  • Free Counselling Sessions
  • Cookhouse & House Tonic: Our Cookhouse & House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate.
  • Continuous training to develop yourself personally and professionally
  • Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
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