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Club Waiter/Waitress - Soho House Istanbul

Istanbul

Department: F&B Front of House

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Club Waiter/Waitress - Soho House Istanbul

Department: F&B Front of House

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We are looking for a “Waiter with the qualifications below:

Qualifications:

  • Ability to work well under the pressure of coordinating many requests at any given time
  • Ability to work flexible hours, including weekends, holidays if necessary
  • Knowledge of  POS device
  • Service knowledge
  • Spoken and written fluency in English

Job Description:

  • Inform guests about the special items for the day and menu changes if any
  • Suggest food and beverages to the guests and also try to up-sell
  • Take food and beverage orders from the guests on the order taking pads
  • Making sure that the order is correct by repeating them to the guests
  • Entering the food and beverage in our Micros System
  • Mise-en-Place / adhering to the duties check-lists
  • Performing basic cleaning tasks as needed or directed by supervisor/manager
  • Filling in for absent staff as needed
  • Communicate to the guests and provide assistance with their queries
  • Coordinate with different departments (i.e. bar/kitchen etc.) to ensure smooth operation and guests satisfaction
  • Promptly respond to the guests with any additional requests
  • Adhere to grooming and appearance standards consistently
  • Is aware of allergy procedure
  • Is familiar with all tasting-notes from all menu items (food and beverage)
  • Help other areas of the restaurant when needed
  • Is familiar with the waiter-cashing out procedure
  • Making sure that a proper handover has been done before leaving the shift

           

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