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Membership Manager - Soho House Istanbul

Istanbul

Department: Membership & Events

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Membership Manager - Soho House Istanbul

Department: Membership & Events

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We are looking for  "Membership Manager"  will be responsible for;

  • Maintain a constant presence in the club, being the ‘face’ of the house to members. Lead or oversee all new member introductions to the House ensure understanding of benefits, offerings & House culture.  Complete a minimum of 3 evening shifts on the floor per week, and compile observations for daily reports.
  • Monitor & document any member resignations via personal contact.  
  • Schedule, organize and chair committee meetings approximately every 3 months to consider, discuss and review new member applicants.  Additionally, gather feedback about club developments, quality of service, facilities and member perceptions.
  • Play an active role in contributing to the member events programming in conjunction with the Member Events Manager & facilitate Member conceptualized events.
  • Engage in the local Istanbul creative scene including events, parties and launches.  Develop contacts, network and increase awareness of the House, offerings & the application process.
  • In charge of guest list and invitations for Soho House İstanbul.
  • Play an active role in contributing to the member events programming in conjunction with the Member Events Manager & facilitate Member conceptualized events.
  • Acting as a liaison between an individual Club and its members, obtaining feedback and generally evaluating the mood of a club from a membership perspective.  All feedback to be regularly reported to Head of Membership and Communications for appropriate action.
  • Sourcing ideas for members’ events at each of the clubs, based on feedback/demand.  Also to oversee the smooth-running of events and establish how well-attended and received they are.