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Soho Home Trade Consultant - Austin

Austin

Department: Head Office

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Soho Home Trade Consultant - Austin

Department: Head Office

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The role…

We have an exciting opportunity for an ambitious & self-motivated Trade Consultant to join the Soho Home team and drive our business. Supported by our retail teams in North America & the UK, you’ll be responsible for building a new trade customer base and delivering against financial targets.

From acquiring new customer leads, hosting events in our Houses, and developing strong industry relationships; to assisting with order placement, hand-holding your clients through the delivery process, and implementing a customer retention strategy. This is a 360 role with a great amount of autonomy.

Main Duties

  • Actively build, maintain, and grow relationships with existing and new Soho Home Trade clients around the Austin area. Building a localised key account strategy to deliver commerical growth.
  • Provide expertise, guidance and an elevated service to clients looking to use Soho Home for interior design projects.
  • Work in partnership with the UK Trade team to grow the Soho Home Trade program in the US.
  • Own each touch point of the client experience from initial contact, creating quotes, right through to order management, logistics, delivery, and installation.
  • Play an active role in the local interior design community, identifying potential new clients and networking opportunities. Both hosting your own and representing Soho Home at industry events.
  • Represent the Soho Home aesthetic and brand vision through all instalments.
  • Hold a passion for interiors and a keen interest in immersing themselves into the Soho Home brand.
  • Be a leader in brand and product knowledge. Confident to share with design community through clientelling process and learning events. 
  • Report and provide feedback to the leadership team. Including identifying potential partnership and case study opportunity with key clients
  • Performs other duties as assigned by supervisor/manager.

Required Skills/Qualifications

  • Highly organized and self-sufficient with a passion for building and developing the trade business.
  • Previous experience as a trade account manager or client management within design industry
  • Proficient user Microsoft office suite.
  • Experience in using salesforce or other CRM system.
  • Excellent written and verbal communication skills.
  • Passionate in people and maintaining relationships.
  • Results oriented

Physical Requirements

  • Must be able to seize, grasp, turn and hold objects with hands.
  • Must be able to work on your feet for at least 8 hours.
  • Must be able to move, pull, carry, or lift at least 50 pounds.
  • Occasionally kneel, bend, crouch and climb as required.

Why work with us...

Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.

  • Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match
  • Paid Time Off: Full- Time Employees have sick day's + vacation days
  • Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically
  • Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability
  • Learning & Development: An extensive range of internally and externally run courses are available for all employees.
  • Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all.
  • Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.