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Reservation & Revenue Manager - Soho House Istanbul

Istanbul

Department: Hotel

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Reservation & Revenue Manager - Soho House Istanbul

Department: Hotel

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We are looking for "Reservation & Revenue Manager" with the qualifications below;

Personal qualifications:

  • Instructional and motivational skills
  • Excellent verbal and written communication skills
  • Accurate and structured way of working
  • Flexibility and good comprehension skills
  • The attention to details and quality
  • Organizational skills
  • Friendly nature

Requirements:

  • Professional education in the hospitality industry
  • Minimum 5 years of working experience in a similar role
  • Good command of Microsoft Office
  • Advanced proficiency in both written and spoken English

Job Description:

  • Maximize room revenues through a thorough understanding of all booking channels, managing inventory and rate accordingly
  • Liaise with Reservations, Front Office and Sales to ensure the highest level of guest service is maintained while maximizing profit
  • Play an active role in the strategic plan, marketing plan and budgeting processes
  • Ensures accurate and timely preparation of analytical reports
  • Deliver to our guests a total passion and commitment to excellence
  • Take full responsibility with general enquiries, reservations, correspondence and updating guests history
  • Take responsibility for ensuring room-type overbookings are sorted in good time
  • Responsible for training all Reception staff on Reservation
  • Maintain comprehensive knowledge of all reservation systems to optimize average room rate and occupancy
  • Demonstrate full understanding and efficient operation of telephone and paging systems.