Floor Manager - Soho House Bangkok (Thai only)

Soho House Bangkok is a multi-level operation comprising events room restaurant, bars, swimming pool and the club space. This private member club is the first of its kind in Thailand. 

Job Summary 

• Compile variance reports, weekly management reports and any other reports deemed necessary. 

• Managing the F&B operations to ensure the achievement of established food and beverage quality and guest service quality standards 

• Play a significant role in achieving departmental revenue and profit goals. 
• Adhere to local regulations concerning health, safety or other compliance requirements, as well as brand standards and local policies and procedures. 
• Control and analyze, on an on-going basis, the following: 
  Sales / Costs / Quality and presentation of food and beverage products / Service standard / Condition and cleanliness of facilities and equipment / Guest Satisfaction. 

• Assist Manager in determining the minimum and maximum stocks of all food, beverage, material and equipment. 

• Direct the development and administration of controls for all phases of the outlet in an economical and profitable manner while maintaining established standards. 

• Maintain an efficient program of scheduling to ensure a high standard of service with the use of minimum man-hours. 

• Maintain and instruct assigned personnel as to safety policies and procedures and follow up to ensure hazards are eliminated. 

• Act immediately on all guest complaints to ensure that corrections are made when as soon as possible.