Member Events Manager - Soho House Tokyo

Job Role...

The Member’s Events Manager is responsible for managing the planning, programming, and execution of all member events Soho House Tokyo. This role will oversee all aspects of delivery and focus on creating a calendar of innovative, tailored events that reflect the unique identity of the House and its membership profile.

This position will ensure that member events support the House’s creative, cultural, and community-driven ethos while driving member engagement and satisfaction. The role will also be responsible for managing the event budget, admin, tracking success, and reporting on key performance metrics.

The Member’s Events Manager is the key point of contact for internal stakeholders and members to ensure all events are produced to the highest standards, align with Soho House values, and contribute to the overall business goals.

Main Duties...

Event Strategy & Planning:

• • Develop a strategic events plan for the House, aligning programming with House Identity Plans and the specific membership profile at each House to attract and retain members.
  • Work closely with the Head of Membership Soho House Tokyo, Asia Membership Director and Global Events Team in London on overall strategy and direction, ensuring that all events are consistent with Soho House values and creative standards.
  • Create a quarterly calendar of events, programming diverse and innovative experiences that resonate with the local creative community and Soho House's global identity.

Event Programming & Production:

• • Plan, produce, and execute a wide range of member events, from intimate gatherings to large-scale House Parties, ensuring the highest creative standards.
  • Oversee all aspects of event production from small to large, including vendor coordination, logistics, creative development, and on-site execution.
  • Be present at important/key events through the week/evening/weekend/public holidays whilst also delegating to MR or other departments to help facilitate events where it is not necessary for you to be present.
  • Take a lead on fulfilling partnership requirements and budget spend on Tier 2 events in the House, such as Secret Sounds.
  • Curate events that inspire and connect members, using storytelling, creative experiences, and talent bookings that are in line with the Soho House vision.
  • Provide members with opportunities to engage with one another through events, while encouraging member-led event initiatives.
  • Manage existing and new relationships with members who either run events or would like to run events, maintaining the delicate dynamic and efficient communications at all times.

Collaboration & Cross-Functional Coordination:

• • Collaborate and build relationships with the Regional Director, Membership Director, General Manager, Membership teams, Operations teams, and other internal departments (creative, content, design, digital, etc.) to deliver events that meet business objectives and drive member enjoyment.
  • Act as the key liaison between the House and external vendors, artists, and creatives, ensuring smooth collaboration and high-quality event delivery.

Event Success & Feedback:

• • Track and report on event success reviewing KPIs and metrics provided by the data team, such as member bookings, attendance, and feedback.
  • Use feedback to continually optimise programming, ensuring events remain relevant and in demand by all members.
  • Work with the Head of Membership Tokyo to review the performance and impact of the event programming and make data-driven improvements.

Budget Management:

• • Manage the full event budget for the House, ensuring events are delivered on time and within budget.

Event Admin:

• • Oversee and be responsible for all event admin including invoices, run of shows, contracts, GEM listings, shared calendars and guest lists.
  • Ensure all elements of event delivery are considered including event listing, copy and photography.

Community & Creative Relationship Building:

• • Develop and maintain strong relationships with the local creative community, ensuring the House remains at the forefront of cultural trends and opportunities.
  • Build a robust database of local talent, vendors, and creatives to ensure the House is continuously programming events that resonate with members.

Other Responsibilities:

• • Support broader Soho House initiatives and contribute to global events when needed.
  • Perform additional duties as assigned by the Head of Membership or House General Manager.

Experience Required...

• Proven experience in event planning, production, and strategy, preferably in a hospitality or creative industry.
• Strong understanding of local creative communities, cultural trends, and event production.
• Demonstrated ability to create, curate, and execute memorable events that align with brand identity and community values.
• Experience managing event budgets and tracking financial performance.
• Excellent communication, organizational, and time-management skills.
• Ability to collaborate across various teams and departments.
• Passionate about Soho House’s vision and community-driven events.
• Fluent in Japanese and English.