Events Manager

Scope of the Job

This position will be responsible for managing and executing quality events, including client and partner liaison.

• Enter all leads into Tripleseat and create a booking or “soft hold”. If date is unavailable, provide alternative dates or venue for the client.
• Book events, creating contracts, BEO’s, sending proposals, catering and other as required.
• Maintain, update and track event changes in Tripleseat.
• Tasked with scheduling & payroll duties as required.
• Perform sales site visits with clients, including pre-event walk throughs, wedding rehearsals, day of wedding needs, full on wedding planning.
• Update internal meetings, including catering and setup in calendar in Event Booking System.
• Generate weekly report of upcoming events and their statuses to send out to Operations teams and Head of Private Events.
• Work closely with the Operations team to ensure that spaces are not double booked, or event times do not overlap.
• Coordinate with other departments/vendors to communicate event needs (for example, maintenance, AV, housekeeping, etc.).
• Work closely with third party vendors and schedule as needed and obtain approval in writing from Area General Manager or Head of Private Events before confirming any order that creates a financial obligation for the company.
• Create timeline, arrange rentals, florals, special requests, coordinate with all vendors, musicians, DJs, etc. and insure proper contracting and insurance for same.
• Organize, store and update event contracts, receipts and any other pertinent event documentation.
• Email receipts to clients after events and address any questions and/or concerns promptly.
• Maintain positive attentiveness to service, responding positively to guests needs and ensuring timely resolution to issues
• To ensure client confidentiality is maintained always.
• Manage schedule to be at the appropriate property as per schedule.
• Performs other duties as assigned by supervisor.

Experience Required

• Proficient in Tripleseat software
• Working knowledge of Outlook, Excel, Word, InDesign, Adobe software.
• Must have flexible schedule including days shifts, evening shift, holidays, and weekends.
• Ability to multitask and work in a fast-paced environment.
• Ability to understand and follow written and verbal instructions.
• A sophisticated communicator with high standards of performance together with excellent communication, problem solving and listening skills
• Previous wedding planning experience and/or certification.
• Ability to multitask and work in a fast-paced environment.

Physical Requirements

• Must be able to seize, grasp, turn and hold objects with hands.
• Must be able to work on your feet for at least 8 hours.
• Fast paced movements are required to go from one part of the club to others.
• Must be able to move, pull, carry, or lift at least 40 pounds.
• Occasionally kneel, bend, crouch and climb as required.

Why work with us...

Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.

• Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match
• Paid Time Off: Full- Time Employees have sick day's + vacation days
• Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically
• Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability
• Learning & Development: An extensive range of internally and externally run courses are available for all employees.
• Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all.
• Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
• Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.