Executive Assistant/Project Manager

The Role..

We are looking for a highly organized and proactive Executive Assistant & Projects Manager to support our Managing Director of the Americas.

This is a varied and fast-paced role combining high-level executive support with responsibility for coordinating and delivering key hospitality projects across the US.

Working closely with the Managing Director and senior leadership team, you will ensure the smooth running of the MD's day-to-day priorities while also taking ownership of regional projects and business initiatives. You will act as a central point of coordination, connecting teams, tracking progress, resolving challenges and ensuring that important projects move forward effectively.

The ideal candidate will be someone who thrives in a dynamic hospitality environment, has exceptional attention to detail, is confident working with senior stakeholders and enjoys taking an idea from concept through to execution.

• Meaningful relationships between Soho House leadership and senior executives within partner organizations.
• Facilitate introductions, networking opportunities, and strategic engagements.
• Coordinate executive-level meetings, events, and relationship-building initiatives.
• Create opportunities that strengthen long-term strategic corporate partnerships and increase commercial value.
• Partner closely with the Global Revenue and Bedroom Director on key initiatives
• Strong negotiation and deal-making capabilities.
• Experience managing large budgets, revenue forecasts, and commercial performance metrics.

Main Duties...

Executive Assistant Support

• Provide comprehensive, high-level executive support to the Managing Director, Americas.
• Manage a complex and ever-changing diary, prioritising meetings, appointments and commitments.
• Coordinate domestic and international travel arrangements, including flights, accommodation, itineraries and meeting schedules.
• Prepare agendas, presentations, reports and briefing documents ahead of key meetings.
• Attend leadership meetings where required, capturing key actions, decisions and following up to ensure completion.
• Act as a key point of contact between the MD and internal and external stakeholders, ensuring communication is handled professionally and efficiently.
• Manage correspondence, incoming requests and confidential information with discretion.
• Anticipate the MD's needs, proactively identify priorities and ensure they are appropriately managed.
• Support the planning and coordination of leadership meetings, business reviews, events and regional visits.

Hospitality Projects & Business Initiatives

• Lead and coordinate hospitality projects across the Americas, working closely with operations, facilities, design, food and beverage and other relevant teams.
• Take ownership of projects from initial concept and planning through to delivery and completion.
• Develop project plans, timelines, budgets and milestones, ensuring clear accountability across all stakeholders.
• Coordinate new initiatives, operational improvements, refurbishments, site enhancements and other regional business projects.
• Work closely with House teams and central departments to ensure projects are delivered in line with business objectives and Soho House standards.
• Monitor project progress, identify potential risks or delays and proactively find solutions.
• Provide regular progress updates to the Managing Director, highlighting key milestones, challenges and decisions required.
• Ensure actions are followed up and deadlines are met, holding relevant stakeholders accountable for their contributions.
• Support the implementation of new operational processes and business initiatives across the region.
• Visit Houses and project locations across the US when required to oversee progress and support delivery.

Regional Coordination & Stakeholder Management

• Build strong working relationships with General Managers, Area GM’s, department heads and central support teams.
• Act as a central point of coordination for key regional priorities and initiatives.
• Ensure communication and information flow effectively between the MD and the wider Americas business.
• Help prepare and coordinate regional business reviews, presentations and leadership updates.
• Maintain clear records of projects, actions, decisions and outstanding deliverables.
• Identify opportunities to improve ways of working, streamline processes and support greater efficiency across the region.

Experience Required

• Previous experience in a senior Executive Assistant, Business Manager, Project Manager or similar role.
• Experience working within hospitality, hotels, restaurants or a lifestyle business would be highly advantageous.
• Demonstrable experience managing projects, coordinating multiple stakeholders and delivering against deadlines.
• Exceptional organisational skills and the ability to manage competing priorities in a fast-paced environment.
• Strong written and verbal communication skills, with confidence engaging with senior leadership.
• Commercially aware, with the ability to understand business priorities and translate them into action.
• Highly proactive, resourceful and solutions-focused, with the confidence to take ownership and work independently.
• Excellent attention to detail and the ability to manage sensitive and confidential information.
• Strong presentation and reporting skills, with confidence using Microsoft Office and project management tools.
• Flexibility to travel across the US as required.

Why work with us...

Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.

• Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match
• Paid Time Off: Full- Time Employees have sick day's + vacation days
• Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically
• Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability
• Learning & Development: An extensive range of internally and externally run courses are available for all employees.
• Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all.
• Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
• Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.